Refund policy

 

We offer a 30 day money back guarantee.  If you are unhappy with your purchase, you can return it for a refund. 

When you receive your items, there will be a packing slip. You can use that to make your return within 30 days of purchasing it. There are some instances where you might need to let us know about a product issue. In that case, contact us for more information about returns.

To start a return, you can contact us at sales@billiondollarbeauty.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@billiondollarbeauty.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.